Shipping policy

At Sorqui, we’re excited to deliver a little joy, wherever you are in the world.

Processing & Delivery Time
All orders are processed within 1–3 business days. Once your order has shipped, it will arrive within 2 weeks of purchase, whether you're in the U.S. or abroad.

Shipping Confirmation & Tracking
You’ll receive a confirmation email with a tracking number as soon as your order ships, so you can keep an eye on your plushy package every step of the way.

U.S. & International Shipping
We proudly ship worldwide! International delivery times may vary slightly by location, but we do our best to ensure all orders are delivered within the 2-week window.

Customs & Import Fees
For international orders, please note that customs fees or import taxes may apply depending on your country. These charges are the responsibility of the customer.

Questions?
If you have any concerns or need help with your order, feel free to email us at help.sorqui@gmail.com. We’re here to help.